Frequently asked questions

A trial load is accepted. Tell us the volume your market absorbs and the order is built around it — you do not have to commit to a full container to get the same terms.

Lead time is given in writing with the offer, per order, set by the height and colour mix you choose and by the current line schedule. That way the date in your hand is a commitment, not a guess.

Ask what your market already buys. Where buyers want a completely closed screen, 42×42 and 45×45 sell; where price leads and runs are long, 50×50 and 55×55 move faster. A first order can mix sizes so you can see which one your customers repeat.

The PVC strip is UV-stabilised for outdoor service; that is the whole reason the product exists instead of painted mesh. The UV data for the material is on the technical sheet and is sent to you with the offer.

Yes, including small runs. Your brand, your language on the label and your article codes on the packing list. Private label is not reserved for container-only buyers.

By road where the route allows it: one truck, one border regime, no transhipment and no waiting for a vessel. For destinations beyond road range we ship by container. Transit time is confirmed per shipment with your broker rather than promised on a web page.

EXW, FCA, CIF and DAP. Pick one in the enquiry form and the offer states exactly what is included, so you are not comparing a bare price against a delivered one.

Commercial invoice, packing list with roll counts and m², and the origin document your regime needs — A.TR for the EU customs union, EUR.1 where a free trade agreement applies. Your broker gets the set before the truck leaves.

It is discussed case by case, directly with the person who decides — not promised on a first email. What we can say up front: you will not find us undercutting you with your own customers.

Yes — a physical sample of the colours and heights that suit your market, before you commit to anything. For a showroom we send the full set.

The person who prices the order and schedules the line. No call centre and no reseller in between, which is also why you get an answer within 24 hours.